Omnichannel and multichannel commerce for retailers, brands and enterprises, with NextChapter Ecommerce Your store has it in stock. Your website says ‘sold out’.

NextChapter Ecommerce is an omnichannel and multichannel commerce suite for retailers, brands and enterprises: online store, CMS, PIM, OMS and a connector in one cloud-native platform, built and hosted in Europe.

One platform where online store, physical stores, inventory, orders and product data come together. Customers see the same products and the same stock in every channel, and store and online store work as one instead of through separate integrations.

Omnichannel is about online and offline as one: online store and physical stores share stock, orders and customer data, so a customer can order online and collect in store. Multichannel is about selling through many channels at once, such as your own online store, marketplaces, wholesale and dealers. NextChapter Ecommerce supports both from one platform.

For organisations that sell through multiple channels and want stock, orders and product data in one system. Retailers use it omnichannel, with stores and online store as one. Brands use it multichannel, for D2C, wholesale, B2B, dealers and marketplaces. Enterprises use it for multiple brands and countries. If you sell through a single online store, a lighter platform is often enough, and we’ll tell you so honestly.

The Retail and Brand suites start from €1,999 a month, with a one-off setup of €25,000. The licence scales with your API usage. The Enterprise suite is on request.

Shopify is strong for a fast online store, but PIM, OMS and B2B are added through apps and integrations. With NextChapter Ecommerce they are included in the suite as standard, built for organisations that sell through multiple channels.

You largely host and maintain Magento yourself, and you choose and integrate PIM and OMS separately. NextChapter Ecommerce is cloud-native SaaS without versions, so you never have to upgrade or migrate again.

A PIM manages your product information, such as copy, attributes and images, for all channels. An OMS manages orders and inventory across stores, warehouses and suppliers. In NextChapter Ecommerce both are in the same suite.

Yes. B2B online stores and dealer portals run on the same foundation as your consumer online store. LOOkX, for example, uses it for B2C, a B2B dealer portal and marketplaces.

With more than 300 proven integrations, including ERP, POS, WMS, payments, fulfilment and marketplaces. You can extend further through open APIs.

You decide your own content, channels, marketing, promotions and integrations, and can extend through APIs. Only the foundation and templates are ready-made, which saves time and cost.

Not if the migration is properly prepared. URLs, redirects, metadata and technical SEO are a standard part of NextChapter Ecommerce’s migration plan, so your organic visibility is preserved as much as possible. That is how Modehuis Ter Horst van Geel switched with 10 stores and its online store; the managing director called it a textbook migration.

NextChapter Ecommerce is built and hosted in Europe. Your customer, order and product data are therefore stored in Europe and fall under European privacy rules, such as the GDPR. For many retailers and brands that is a deliberate choice, because they know exactly where their customer data is stored.

Growth Sharks guides the switch from the first demo and knows the integrations with your POS, ERP and other tools. When Modehuis Ter Horst van Geel went live, NextChapter Ecommerce thanked us publicly for the collaboration. You sign the contract directly with NextChapter Ecommerce, and our advice is free.